Refund Policy

Unpaid orders can be cancelled at any time from your order page. If a paid order has not started yet, ask us in your order chat and we will cancel it with a full refund.

If an order is already in progress, a partial refund may be offered for the part that has not been completed. Each case is reviewed individually in your order chat.

Completed orders are not eligible for a refund, as the service has already been delivered.

Crypto payments can't be reversed automatically. Approved refunds for crypto orders are sent manually in USDT, for the order's amount in US dollars (for example, a $40 order is refunded as 40 USDT), regardless of the cryptocurrency you paid with.

Refunds are sent on the TRON (TRC20) network by default. Network (withdrawal) fees are paid by the customer and deducted from the refund amount — this also applies if you ask for another network.

To receive a crypto refund, send us your wallet address and network in the order chat. Please double-check it: transfers to a wrong address or network cannot be recovered.

Coaching sessions can be rescheduled with at least 24 hours' notice. Unused sessions of a package can be refunded on request.

Accounts are sold through a marketplace, and refunds for account purchases follow that marketplace's buyer protection rules.

Contact us in your order chat, through the Support page or a Discord ticket. Approved PayPal and PIX refunds are returned automatically to the original payment method and may take a few business days to appear.