Privacy Policy

If you create an account, you sign in with Discord. We receive your Discord username, avatar and email — never your password. Your orders and your private order chat are stored securely with our database provider (Supabase) and are visible only to you and BoozarkRL staff.

This website never asks for your game account password.

When you use our support or review forms, we receive your name, email, optional Discord username and your message. This information is sent directly to a private staff channel and used only to answer you and handle your order. It is not stored on the website.

Review emails are used only to confirm a real order and are never published.

Our hosting provider may process basic technical data, such as IP address and browser type, to deliver the website securely and prevent abuse.

Information you share to place an order is shared only in your private order chat (or Discord ticket), visible to you and our staff. It is used only to complete your order and is not sold or shared with third parties.

Discord's own privacy policy also applies to your use of Discord. If live chat is enabled on this website, it is provided by Crisp and its privacy policy applies to chat conversations.

Payments are processed by PayPal or Mercado Pago (PIX) under their own privacy policies. Account purchases are processed by the marketplace linked on our website. Payments are processed by the payment provider you choose; we never see or store full card details.

You can ask us at any time, through our Support page or a Discord ticket, to delete the information related to your orders, unless we must keep it for legal reasons.

We may update this policy. The version published on this page is the one in effect.